The house comfortably accommodates up to 8 guests.

Yes, the house features a private pool and outdoor area with BBQ, loungers, and hammocks.

No, the pool is not heated.

We’re sorry, pets are not permitted on the property.

Yes, the house is equipped with Starlink high-speed internet.

Yes, the kitchen includes modern appliances, cookware, and basic cooking essentials.

A minimum stay of 3 nights is required.

Yes, the home is family-friendly and includes a crib, stroller, high chair, baby bath, and safety gates upon request.

Casa Sienna Lia is located in Punta Sur, one of the most peaceful areas of Isla Mujeres.

Access is fully self check-in through lockboxes. You will receive detailed instructions and codes prior to your arrival.

Yes, both may be available depending on the schedule. Please confirm in advance.

You can reach us anytime via WhatsApp. We aim to respond quickly throughout your stay.

We are not physically on-site. However, we are always available via message and have trusted local support on the island if needed.

For stays of one week or more, one complimentary cleaning is included. Additional cleanings can be arranged at an extra cost.

The pool is serviced a couple of times per week, usually in the morning or evening.

We do not operate concierge services directly, but we can share recommendations for local experiences if needed.

There are trusted medical professionals on the island who offer home visits. We can share contact details if needed.